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      • Products
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      • How it works
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      • 4G LTE Models
      • Wi-Fi Models
      • Solar Power
      • Color Attraction
      • Explore Birds By State
    • About us
      • About Us
      • Our Story
      • Mission statement
    • Contact Us / Support
      • Contact Us / Support
      • Troubleshooting Issues
      • FAQ
      • Track your order
      • Press Media Influencers
      • Subscriber Page
    • Warranty & Protection
      • Warranty & Protection
      • Optional Protection Plan
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      • Dallas Texas
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      • Coverage Map 4/5G LTE
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CONTACT CUSTOMER CARE

  • Home
  • Shop
    • Products
    • Wi-Fi vs 4G/5G LTE
    • Price Comparison
    • Assembly & Testing
  • Learn
    • How it works
    • IoT
    • 4G LTE Models
    • Wi-Fi Models
    • Solar Power
    • Color Attraction
    • Explore Birds By State
  • About us
    • About Us
    • Our Story
    • Mission statement
  • Contact Us / Support
    • Contact Us / Support
    • Troubleshooting Issues
    • FAQ
    • Track your order
    • Press Media Influencers
    • Subscriber Page
  • Warranty & Protection
    • Warranty & Protection
    • Optional Protection Plan
    • Return & Claims
  • Coverage & Distribution
    • Dallas Texas
    • Monterey California
    • Peru
    • Coverage Map 4/5G LTE
  • Business B2B
    • Wholesale inquiries / B2B
CONTACT CUSTOMER CARE

Privacy Policy

Go Bird Go™ Privacy Policy

Effective Date: August 2025

Go Bird Go™ (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, purchase our products, or use our connected smart feeders and related services.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details, and account login information.
  • Device & Usage Information: When you use a Go Bird Go™ smart feeder or mobile app, we may collect device identifiers, SIM connection data, bird recognition logs, photos/videos you choose to share, and diagnostic data to improve performance.
  • Website Data: IP address, browser type, operating system, pages visited, referral source, and cookies for analytics and site functionality.
  • Voluntary Submissions: Information you provide when contacting customer support, participating in promotions, or joining crowdfunding campaigns.


2. How We Use Information

We use the information we collect to:

  • Process and fulfill orders, payments, and shipments
  • Provide product setup, cloud storage, notifications, and bird identification features
  • Communicate with you about your account, orders, or support requests
  • Improve our products, website, and customer experience
  • Send you promotional emails, offers, and updates (you may opt out at any time)
  • Protect against fraud, misuse, or unauthorized access


3. Sharing of Information

We do not sell or rent your personal information. We may share data only in the following cases:

  • Service Providers: With trusted partners who help us operate our website, process payments, ship products, or provide cellular connectivity and cloud hosting.
  • Legal Requirements: When required to comply with law, regulation, or legal process.
  • Business Transfers: If Go Bird Go™ is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


4. Cookies & Tracking

We use cookies and similar technologies to improve site functionality, analyze traffic, and remember user preferences. You can control or disable cookies through your browser settings, though some features may not work properly.


5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Bird images, videos, and device data stored in the cloud can be deleted by you at any time.


6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Restrict or object to certain data uses
  • Request a copy of your data in a portable format

To exercise these rights, contact us at chirpo@gobirdgo.com.


7. Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.


8. Children’s Privacy

Our products and website are not directed toward children under 13, and we do not knowingly collect information from them. If we become aware of such data, we will delete it immediately.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date listed above.


10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Go Bird Go™
2611 SW 17th Street, Suite #297
Topeka, Kansas 66604
Phone: (785) 295-9674 (M–F, 9:00 AM – 5:00 PM CST)
Email: chirpo@gobirdgo.com
Website: www.gobirdgo.com



11. Linked Policies

For additional transparency, you may also review the following related policies:

  • Google Privacy Policy
  • Go Bird Go™ Website Privacy Policy
  • Go Bird Go™ Terms of Use / User Policy

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